Data deletion

Effective 11 October 2026

You can ask Kasi Eats to delete the personal information we hold about you.

How to ask

• Email support@kasi-eats.com from the email address or about the WhatsApp number concerned, and say you want your data deleted.
• Once ordering on WhatsApp is live, you can also send “DELETE MY DATA” in the restaurant's WhatsApp chat.

What happens next

1. We check that the request comes from the person the data is about.
2. We delete your personal information, or remove your name and number from it.
3. We confirm within 30 days.

What we have to keep

Data the law requires us to keep is kept. For example, order, payment, refund and cash records are kept for 7 years for tax and company records, with your name and number removed 2 years after the order. When we keep something, we tell you what and why.

See the privacy policy for how long each kind of data is kept.